NewRide privacy policy

NewRide is a marketplace where people buy and sell vehicles. The personal information it handles falls into these categories:

• Identity & contact — your email address and New Zealand mobile number, for account creation, verification, and notifications
• Vehicle & plate lookup data — registration details prefilled from third-party vehicle-data services when you look up a number plate to create a listing
• Listing data — the vehicle details, photos, price, and location you publish
• Communications — messages between buyers and sellers inside NewRide
• Usage & engagement — watchlist saves, searches, and view events that power marketplace features like alerts and saved searches
• Payment records — purchases of listing upgrades or dealer subscriptions (card details are handled by the payment processor, not stored by NewRide)
• Device & technical data — IP address, device and browser type, and request timestamps for security and aggregate analytics
• Trust & safety — moderation records and fraud-prevention signals that protect buyers and sellers

The apps request camera/photo access only when you add listing photos, and notifications only to deliver the alerts you enable (watchlist updates, message replies, listing expiry). You can decline either permission and keep using the rest of NewRide.

To run the marketplace: create your account, publish your listings, deliver your messages and alerts, process your payments, keep the platform secure, and understand in aggregate how NewRide is used.

NewRide doesn't sell personal information. It uses service providers to operate:

• Cloud hosting & content delivery — running the service (global cloud infrastructure; primary hosting in Sydney, Australia)
• Cloud data storage & sign-in — accounts, listings, messages, and photos (Australia)
• Payment processing — listing upgrades and dealer subscriptions (PCI-DSS certified global payment infrastructure)
• Email & SMS delivery — verification codes and notifications (United States)
• Vehicle data services — plate-lookup details used to prefill listings (New Zealand)
• Security & abuse protection — bot detection, CAPTCHA, and DDoS mitigation (global edge network)
• Error monitoring & analytics — fault diagnosis and aggregate usage measurement (United States / EU)

Account and listing data is kept while your account is active. Closing your account removes your listings and personal details from public view, and message content is retired after a retention window. Records we must keep for tax, dispute, or safety reasons are retained only as long as required.

Under the New Zealand Privacy Act 2020 you can request access to the personal information NewRide holds about you, ask for corrections, or request deletion of your account. Email hello@nextleveldevs.co.nz and we'll action it. You can also adjust notification and photo permissions any time in your device settings.

NewRide is intended for people 16 and over, and accounts for buying and selling require an adult's confirmation where the law requires it.

If NewRide's data handling changes, this page is updated and the date at the top reflects the current version.